Delivery Information

At Joux Carpet, we are committed to ensuring a smooth and reliable delivery experience for our customers. Below, you will find all the necessary details regarding our shipping services for Serbia and international orders.

Delivery in Serbia

  • We offer free shipping on all orders within Serbia.
  • Orders are shipped via BexExpress.
  • Estimated delivery time: 2 to 4 business days.
  • Once your order is dispatched, you will receive a tracking number to monitor your shipment.

International Delivery

  • We ship internationally via DHL.
  • Shipping costs depend on the destination country and will be calculated at checkout.
  • Delivery times vary based on the destination and courier service availability.
  • International shipments may be subject to customs duties and import taxes, which are the responsibility of the recipient.

Order Processing

  • Orders are processed within 1-2 business days after confirmation.
  • You will receive a confirmation email with tracking details once your order is dispatched.

Additional Information

  • Please ensure that your delivery address is correct to avoid delays.
  • If you have special delivery requests or require assistance, feel free to contact our customer service team at jouxcarpet@gmail.com

We appreciate your trust in Joux Carpet and strive to provide you with a seamless shopping and delivery experience!